Balance Privacy Policy.
Last updated: 20/09/2025
Welcome to Balance Juice. This Privacy Policy explains how Balance Juice (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://balancejuice.com.ng (the “Site”) or interact with our services (collectively, the “Services”).
By using our Site, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue using our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
2. Information We Collect
The type of personal information we collect depends on how you interact with our Site.
We may collect the following types of data:
a. Information You Provide Directly
- Name, address, phone number, and email address
- Billing and shipping information
- Payment details (processed securely via our payment partners)
- Account login details (if you register)
- Messages or inquiries sent through our contact forms
b. Information Collected Automatically
When you browse our Site, we automatically receive certain information such as:
- Your IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Referral URLs
This is collected using cookies and similar technologies to improve user experience and site performance.
c. Information from Third Parties
We may receive data from:
- Payment processors to confirm transactions
- Advertising or analytics providers (e.g., Google Analytics)
- Partners helping us run promotions or deliver ads
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders or inquiries
- Send marketing or promotional materials (if you have consented)
- Improve our Site and customer experience
- Detect and prevent fraud or abuse
4. Cookies
Our Site uses cookies to:
- Remember your preferences
- Enable essential store functionality
- Analyze website traffic and improve services
You can choose to disable cookies in your browser settings, but doing so may affect certain site features.
5. How We Share Your Information
We may share your information with:
- Service providers (payment processors, delivery companies, IT support)
- Marketing partners who help promote our products (only if you consent)
- Legal authorities when required by law or to protect our rights
We do not sell your personal data.
6. User-Generated Content
If you post reviews or comments publicly on our Site, this content becomes visible to others. Please avoid sharing sensitive personal details in public areas.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
8. Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect their personal data.
If you believe a child has submitted information to us, please contact us at etukezekielekemini@gmail.com to request deletion.
9. Security and Data Retention
We take reasonable steps to protect your data, but no system is completely secure.
We retain your information only as long as necessary to:
- Complete transactions
- Meet legal obligations
- Resolve disputes
10. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability
You can exercise these rights by emailing etukezekielekemini@gmail.com
We will respond within a reasonable timeframe and will not discriminate against you for exercising your rights.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Balance Juice
Email: etukezekielekemini@gmail.com
Website: https://balancejuice.com.ng